Shine Pomade, Combo

I want to start by saying that the customer service is fantastic! Twice now, they have tried to "right a wrong" and have been very responsive. For some reason, the travel size stock seems to be bad. On every order over the last year, between directly through the company here, or Amazon, the travel size container has been outdated, dried up and unusable.
I want to thank Challenger for trying to make things write. They sent me replacement containers, but unfortunately, only the large size was usable. I have included a photo, showing the difference in the products received in November 2023. In the photo, the top one was the large 3 oz. container, which was perfect. The other three were travel size ones that I received together. I honestly, think that Challenger should not shrink wrap these until they are about to send them out. They should inspect the product first, then put the plastic shrink wrap on and send it out after inspection. I feel this is a fair review based on the lack of consistency in the product, but like I said, the customer service is fantastic.

Pros: Is cruelty free/no animal testing. Made in the USA. Water based/water soluble. Perfect for clean, sleek, professional pulled back long haired styles. Superb hold without flakiness. Subtle clean scent that is sublime enough for wearing in a hospital setting. The company logo, Enso is one of my favorite symbols.

Challenger products are the best! Water soluble, great fragrance, long lasting...everything you need in a hair care product.

I ordered this because I wanted to have a smaller version for travel (I bought the two-size package) and the product I used to use did not have a travel size. It's a very nice pomade, I don't like products with a lot of smell, and this one is subdued, it applies easily and holds well. The only reason I gave it a 4-star is I generally prefer cream (wax, fiber, they are variously described) matte products and I did not see Challenger had one. This is a solid pomade, buy with confidence. I'm about to go rate their Challenger Matte Cream Pomade, Medium-Firm Hold product a full 5-stars. I will try other products this company makes.

a little bit too strong